And of course, personalization is key. You want to create content that resonates with your target audience, and the best way to do that is to understand their needs and interests.
Roy Morgan found that
- 80% of consumers are more likely to make a purchase from a company that provides personalized experiences.
- 78% of consumers say personalized content increases their purchase intent.
Positive Impact of Personalization | Negative impact of personalization | ||
---|---|---|---|
Increased sales | Data breaches | --- | |
Improved customer loyalty | Loss of control over personal data | --- | |
Better customer experience | Algorithmic bias | --- | |
Increased ROI on marketing campaigns | |||
Company A:
Company B:
- Improved customer loyalty by 20% after launching a loyalty program that offered personalized rewards.
Company C:
And of course, don't forget to test your personalization efforts. This will help you ensure that your content is effective and that you're getting the desired results.
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